Privacy Policy

This document sets forth the TEPPCO Partners, L.P. and it's subsidiaries and general partners (jointly, "TEPPCO") Online Privacy Policy (the "Privacy Policy") for this Web site, www.TEPPCO.com (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or other TEPPCO web sites.

Changes in Privacy Policy
All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. TEPPCO reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the home page of the Site. If as the result of such changes, you want to alter the ways in which TEPPCO is allowed to use your personal information, you can do so by contacting TEPPCO, in writing, at the address below.You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for thirty (30) days. However, if TEPPCO sells assets (or the assets of a division or subsidiary) to another entity, or TEPPCO (or a division or subsidiary) is acquired by, or merged with, another entity, TEPPCO may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.

Entities collecting personal information
Personal information on this Site is collected by TEPPCO Partners, L.P.. TEPPCO's address is 2929 Allen Parkway, Houston, TX 77019 and its telephone number is (713) 759-3636.

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information. Also, please note that TEPPCO is not responsible for the content or privacy practices of non-TEPPCO Web sites to which this Site or any other TEPPCO Web site may link. You should review the privacy policy of such sites before using the sites.

Collection of personal information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as subscribing to TEPPCO Tariffs, TEPPCO may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, TEPPCO may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you submit personal information to TEPPCO through this Site, you understand and agree that this information may be transferred across state boundaries and may be stored and processed in any of the states in which TEPPCO maintains offices, including, without limitation, the United States.

How your personal information is used
TEPPCO collects your information in order to record and support your participation in the activities you select,which maay including contacting you via email or other means. If you subscribe to a service, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users.

TEPPCO may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. TEPPCO may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Your choices with respect to personal information
TEPPCO recognizes and appreciates the importance of responsible use of information collected on this Site. Without your consent, TEPPCO will not communicate any information to you regarding products, services, and special offers available from TEPPCO, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, TEPPCO will also not provide your name to other companies or organizations without your consent.

However, TEPPCO may provide your personal information if necessary, in TEPPCO's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of TEPPCO or others.

Protection of your personal information
The personal information that you provide in connection with registering yourself as a user of TEPPCO services is classified as Registration Information. Your Registration Information resides on a secured, password protected server that only selected TEPPCO personnel and contractors have access to. TEPPCO will treat registration information as it treats other personal information.

Use of cookies
TEPPCO does not use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you.

While TEPPCO does not uses cookies to track your visit to TEPPCO.com, our Web servers do automatically log the IP/Internet address of your computer, but TEPPCO does not generally use this information to identify you personally.

Privacy-related inquiries and complaints
TEPPCO takes its users' privacy concerns seriously. If you believe that TEPPCO has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the TEPPCO at the address indicated above.

In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the TEPPCO Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.