In An Emergency

TEPPCO is committed to the safe, reliable delivery of petroleum products. Our pipelines are designed, installed, tested, operated and maintained according to strict standards employed by our company, the pipeline industry and the federal government. If a pipeline is damaged, it could leak or rupture. That's why it is important to be able to recognize the warning signs of a possible pipeline leak.

Recognizing a leak

Leaks may be detected by one of the following signs on or near the pipeline right-of-way:

By Sight:

• A pool of liquid on the ground near a pipeline.
• Dead or discolored vegetation amid healthy plants.
• Water bubbling or being blown into the air.
• A low-lying, dense white cloud or fog originating near the pipeline location.
• Frozen ground near the pipeline.
• Fire or explosion near the pipeline.

By Sound:

• An unusual hissing or roaring sound coming from the vicinity of the pipeline or a connecting facility.

By Smell:

• Any strange or unusual odor in the area of the pipeline.

ANYONE observing a potential trouble signal in the vicinity of our pipeline should report it by calling TEPPCO. Property owners, homeowners, tenants, law enforcement agencies, fire departments, contractors - anyone - can help us ensure the safety of people and property by reporting any problems.

What You Should Do If You Suspect a Pipeline Emergency

Your first concern should be for your personal safety and the safety of those around you.

You should:

• Leave the area immediately, walking upwind of the suspected incident.
• Abandon any equipment being used in or near the area.
• From a safe location, notify TEPPCO immediately so the leak can be verified and necessary corrective measures taken; then notify your local fire, police or sheriff's department or the state police. Advise them of the location and nature of the emergency.
• Prior to the arrival of law enforcement officials, advise others not to enter the area.

DO NOT:

• DO NOT drive into an area in which you encounter a leak or vapor cloud.
• DO NOT light a match, start an engine or automobile, use a telephone, or switch on/off an electric light or appliance.
• DO NOT attempt to extinguish any fire.
• DO NOT try to operate any pipeline valves yourself.
• DO NOT use a cell phone while near the suspected emergency area.